Last updated: 9 February 2026
"Clear leadership, supportive culture and good training, but staffing lacks stable retention and activities miss a coordinator."
Risks to people had been identified, assessed and managed. Staff demonstrated a clear understanding of how to keep people safe. People received their medicines safely.
Staff described feeling well supported... an open and transparent culture... 'If things go wrong we discuss it as a team and work out solutions.' Staff ideas were welcomed.
There were enough staff with suitable skills and experience. The provider used a risk assessment tool to assess the staffing level required.
Staff received the training and support they needed... including training in administering modified food through the enteral system, training in how to use a suctioning machine to support a clear airway, training in administering specific medicines.
The registered manager provided clear leadership and staff spoke highly of the management of the home. 'The main thing is how good the manager and seniors are. The success of the home all comes back to good leadership.'
People were leading full and active lives according to their interests and preferences... swimming, visiting a coffee shop, walking along the seafront, gardening, music.
Staff numbers are enough for safety with skills matched to needs, but no details on low staff turnover or avoiding agency workers.
There were enough staff with suitable skills and experience. The provider used a risk assessment tool to assess the staffing level required at particular times of the day.
Days include community outings and hobbies like gardening and music, but no activities coordinator or specialist therapy programmes.
People were supported to lead full lives that reflected their interests and preferences. They were involved in planning their care... swimming, visiting a coffee shop, walking along the seafront.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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