Last updated: 9 February 2026
"Staff feel valued with supportive management, strong training and a family culture, although activities lack a dedicated coordinator."
Systems and processes safeguarded people from the risk of abuse. There had been no recent safeguarding concerns in the service.
One staff member told us, 'We are a family here.' Staff spoke with pride and dedication when talking about their work.
Staff felt staffing levels were sufficient. One staff member told us, 'Never experienced a day we weren't able to do something because of poor staff.'
Training was a mixture of on-line computer training and face to face sessions with trainers for specific courses... Staff were also supported to complete further training to enhance their skill and knowledge base. One staff member told us, 'I expressed an interest in doing an apprenticeship'
The registered manager often worked alongside them. Staff told us they felt valued and supported within their role.
People had a weekly activity plan... supported to attend local events in the community... gardening... concerts and musical shows.
The job includes community outings, concerts, and gardening but lacks a dedicated activities coordinator or specialist programmes.
People had a weekly activity plan in place but on a daily basis, people were supported to engage in activities that were meaningful to them... attend local events... gardening.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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