Working at Southcrest Nursing Home
215 Mount Pleasant, Redditch, B97 4JG
Operated by Dr Sabarathnam Ananthram and Mrs Kalpana Ananthram
40 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff protect residents from harm and feel enthusiastic about their work with good training, but limited activities and agency staff affect personalised care."
Safety & Risk
8/10
✓
People's safety was protected from abuse by staff who knew what procedures to follow to keep people safe from harm.
Staff Culture
7/10
✓
Staff spoke enthusiastically about their work... One staff member told us, 'I love my job and helping residents and seeing them happy is rewarding.'
Staffing Levels
6/10
✓
Staff felt the staffing levels maintained by the management team supported people's safety.
Training & Dev
7/10
✓
Staff had received the training and support they needed to be effective in their roles. The registered manager was now able to monitor and review staff training through their electronic systems.
Management
6/10
✓
The registered manager showed an open and responsive management style.
Programmes
4/10
!
We saw recreational activities were limited during our inspection. For example, some people were supported to play a game they enjoyed, another person was supported to complete a jigsaw whilst other people watched television.
Points to consider
Activities are basic like games, quizzes and jigsaws with no real variety or structure, so the role feels routine.
We saw recreational activities were limited during our inspection. For example, some people were supported to play a game they enjoyed, another person was supported to complete a jigsaw whilst other people watched television.
Some agency staff cover shifts and may not deliver personalised care as well as the regular team.
an agency staff member did not ensure when responding to a person's needs in a communal lounge area the support promoted individualised care.
Management is making changes but still needs to strengthen oversight and fully embed improvements.
there was scope for the provider and registered manager to further develop and strengthen the improvement actions they had implemented.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Requires improvement
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews