Working at Southbourne Care Home

No activities coordinator or varied programme mentioned, so the role is mostly routine personal care.

There was time for people to have social interaction and staff carried out activities to assist people.

Staffing is adequate but staff had to work extra hours to cover absences.

The staff said they worked additional hours to cover leave and staff absences, so people had staff they knew and trusted.

Only standard training like induction and dementia care, no specialist courses or funded qualifications.

There was a system in place to monitor training and ensure it was regularly refreshed and updated, so staff were kept up to date with best practice. Training sessions were now beginning to be carried out face to face as well as some online.