Working at Southbourne Beach Care Home
42 Belle Vue Road, Bournemouth, BH6 3DS
Operated by Willow Tower Opco 1 Limited
104 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Committed leadership and supportive culture with robust safeguarding, although busy workloads and standard training stretch the team."
Safety & Risk
8/10
✓
Safeguarding procedures were robust, and everyone knew how to raise concerns, confident the registered manager would act immediately.
Staff Culture
8/10
✓
Staff told us they were supported by their colleagues and the senior team. Another member of staff said, “I feel very positive about working here, I love my job.”
Staffing Levels
6/10
✓
We observed staff to be busy in the service but were able to attend to people as needed. A member of staff said, “We are very busy but there is always enough staff, we work together and are a good team.”
Training & Dev
6/10
✓
Training was in accordance with good practice guidelines for staff who deliver care and support, this was up to date.
Management
8/10
✓
The registered manager told us they were proud of their staff team and appreciated their support and in turn staff told us they were a committed, engaged and reliable leader.
Programmes
6/10
✓
People had access to a wide range of activities and pastimes. Activities were planned and included one to one, group sessions, day trips and a variety of entertainers.
Points to consider
Staffing is adequate to meet needs, but staff say they are very busy so workloads can feel stretched.
We observed staff to be busy in the service but were able to attend to people as needed. A member of staff said, “We are very busy but there is always enough staff, we work together and are a good team.”
Only standard training up to date with no specialist courses or funded qualifications mentioned.
Training was in accordance with good practice guidelines for staff who deliver care and support, this was up to date.
Varied activities programme with trips and entertainers, but no specialist therapeutic approaches or innovative programmes.
Activities were planned and included one to one, group sessions, day trips and a variety of entertainers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews