Working at Southbourne Beach Care Home
42 Belle Vue Road, Bournemouth, BH6 3DS
Operated by Willowbrook Healthcare Limited
104 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Proactive leadership and supportive culture with long-serving staff, although busy workloads and standard training hold it back."
Safety & Risk
8/10
✓
Safeguarding procedures were robust... The service had a proactive and positive culture of safety... People received their medicines safely in the way prescribed.
Staff Culture
8/10
✓
Staff felt supported, appreciated... 'We love working together to make the home a fun place to be' 'I feel very positive about working here, I love my job.' Many staff had long service.
Staffing Levels
6/10
✓
People told us staff were there when they needed them. We observed staff to be busy... 'We are very busy but there is always enough staff, we work together and are a good team.'
Training & Dev
6/10
✓
Training was in accordance with good practice guidelines for staff who deliver care and support, this was up to date. Ongoing support was in place for staff consisting of supervisions and appraisals.
Management
8/10
✓
The registered manager told us they were proud of their staff team and appreciated their support and in turn staff told us they were a committed, engaged and reliable leader. 'The registered manager is very proactive, they go everywhere'
Programmes
6/10
✓
People had access to a wide range of activities and pastimes. Activities were planned and included one to one, group sessions, day trips and a variety of entertainers.
Points to consider
Staffing levels are enough to meet needs but staff say they are very busy.
We observed staff to be busy in the service but were able to attend to people as needed. A member of staff said, “We are very busy but there is always enough staff, we work together and are a good team.”
Only standard training is in place with no specialist courses or funded qualifications mentioned.
Training was in accordance with good practice guidelines for staff who deliver care and support, this was up to date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews