Working at South Park Residential Home
193 South Park Road, London, SW19 8RY
Operated by Southpark Residential Home Limited
11 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Effective leadership and positive staff culture with strong safety, although adequate staffing lacks details on team stability."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety... Medicines systems were well-organised and safely managed with regular audits. Staff had up to date safeguarding, mental capacity and DoLS training.
Staff Culture
8/10
✓
Staff told us their views were now respected by the manager and they felt like valued members of the team. 'I’m no longer stressed and sad when I come to work. The new manager has created a more tranquil and calm home which is a pleasure to work in.'
Staffing Levels
6/10
✓
People told us the care home was adequately staffed. A relative said, 'I do feel there is enough staff to care for my [family member] and all the people who live at the care home.'
Training & Dev
7/10
✓
Staff received a mixture of e-learning and in-person practical and theoretical training, which was routinely refreshed as frequently as staff required it including competency-based assessments. External trainer employed for fire prevention, dysphagia and dementia care.
Management
8/10
✓
The new registered manager had the knowledge and skills to effectively lead, which they did with integrity and openness. People and staff described them as accessible, approachable, effective and the best manager they've worked with.
Programmes
6/10
✓
Daily activity programmes were in place for each person... During our assessment we observed staff supporting some people to participate in a game of indoor skittles, a gentle exercise class and dancing.
Points to consider
Staff numbers are enough to cover needs and respond quickly but no details on team stability or agency use to make workloads easy.
People told us the care home was adequately staffed. A relative said, 'I do feel there is enough staff to care for my [family member] and all the people who live at the care home.' An external care professional added, 'During my visits, I have observed the care home is adequately staffed.'
Activities include daily programmes with games, exercise and dancing led by staff so the role has some variety beyond basic care.
Daily activity programmes were in place for each person, which reflected their social interests... we observed staff supporting some people to participate in a game of indoor skittles, a gentle exercise class and dancing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews