Last updated: 10 February 2026
"Staff spoke highly of the supportive manager and deputy with safe risk and medicines management, but no details on staff staying long-term or varied activities."
Risks to people were recorded, managed appropriately and reviewed on a regular basis. Medicines were stored, recorded and administered safely with regular audits
Staff were happy in their work and felt supported by the management team. Supervisions and meetings were completed continuously to promote staff development
People were supported by a sufficient number of staff. Comments from staff included, 'There is enough staff to support people' and 'As the people are increasing, the staffing increases'
Staff completed a comprehensive induction supported by a structured training program. Updated training and refresher courses were scheduled, and competency checks were carried out
Staff all spoke of their high regard and respect for the registered manager and deputy manager. Comments included, 'I have the upmost respect for [name of manager] they support us and are excellent in what they do' and 'The manager and deputy are so supportive we couldn't wish for a better management team.'
The service had recently adopted an interactive activities program which people could access as they wished. The service had recently obtained an interactive activity resource providing stimulation for people with dementia
Staff numbers are enough to meet needs without long waits for help, but no details on agency use or staff staying long-term.
People were supported by a sufficient number of staff. Comments from staff included, 'There is enough staff to support people'
Training covers basics like inductions and refreshers with checks, but no specialist courses or funded qualifications for career growth.
Staff completed a comprehensive induction supported by a structured training program. Updated training and refresher courses were scheduled, and competency checks were carried out
New interactive activities help with dementia stimulation, but no dedicated coordinator or wide variety of programmes to make every day more varied.
The service had recently adopted an interactive activities program... recently obtained an interactive activity resource. This provided stimulation for people with dementia
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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