Last updated: 10 February 2026
"Staff feel valued with great teamwork and strong infection safety, although unclear staff retention and limited career training are drawbacks."
2022 targeted inspection: Assured on preventing infections, PPE use, testing, vaccination compliance, outbreak management, up-to-date policy.
Per 2018 comprehensive inspection: Staff reported 'good teamwork... speak out and are listened to; I feel more valued'; 'proud of how far we've come'; happier staff.
Per 2018 comprehensive inspection: 'Staffing arrangements were safe and sufficient... sufficient staff to ensure people's care needs could be met'; 2022: measures for COVID staff pressures.
Per 2018 comprehensive inspection: Revised induction and supervisions in place, training on falls prevention, infection control, MCA, medicines management.
Per 2018 comprehensive inspection: Staff said 'The manager is really good, very clear and approachable' and 'staff are happier'; visible and acts on improvements.
Per 2018 comprehensive inspection: Activities coordinator provided regular exercise, games, church services, school visits, 'Don't Dine Alone' community lunches, sensory garden.
Staff numbers are enough to meet care needs but no details on staff staying long-term or rarely using agency workers.
Per 2018 comprehensive inspection: 'Staffing arrangements were safe and sufficient... people, relatives and staff felt staffing arrangements had improved with sufficient staff'
Training covers basics and some extras like falls prevention but no funded qualifications or career development paths.
Per 2018 comprehensive inspection: 'We've had lots of training, including falls prevention and infection control; training has got better... supported to access training and qualifications to progress'
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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