Last updated: 10 February 2026
"Staff receive strong training and supervision in a positive culture where they feel valued and supported, but staff retention and activities programmes need improvement."
Staff understood how to recognise and report concerns or abuse... People received their prescribed medicines safely... Accidents and incidents documented and analysed regularly.
'We've got a good team here, and we're proud of how we've supported people... Staff felt able to speak up about any concerns... felt part of a big team'
There were enough staff to keep people safe... Relatives and staff felt there were enough staff available to meet people's needs and provide 1-1 support when this was needed.
Staff had received relevant and good quality training in evidence-based practice including positive behaviour support... regular supervision, where they could get feedback... Records supported this.
The registered manager had the skills, knowledge and experience to perform their role... Staff felt respected and supported by senior staff which supported a positive and improvement-driven culture.
People supported to pursue interests... take part in bellringing with a local church group... opportunity to try new experiences, develop new skills.
Staff numbers are enough for safety and one-to-one support, but nothing said about staff staying long-term or using agency workers.
There were enough staff to keep people safe... rotas, and established there were enough staff on each shift to meet people's needs.
You help people with hobbies like bellringing and group cooking, but no activities coordinator or specialist programmes mentioned.
supported to take part in bellringing with a local church group... People could choose to prepare and eat their meals... four people... make pizza together.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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