Working at South Collingham Hall
Newark Road, Newark, NG23 7LE
Operated by Broadoak Group of Care Homes
33 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Staff feel supported by approachable management and enjoy good team spirit, but no activities coordinator and staff vacancies limit social activities."
Safety & Risk
4/10
!
Reviewing of incidents needed further work to ensure future risks were reduced. The risk assessments in place were inconsistent. Processes in place needed embedding to ensure the safety and management of medicines.
Staff Culture
6/10
✓
Staff told us that South Collingham Hall was a nice place to work. A staff member we spoke with said, “There is a good team spirit.”
Staffing Levels
5/10
!
There were enough staff to support people with their personal care needs. However, staff vacancies had impacted staff’s ability to complete social activities with people.
Training & Dev
5/10
!
The manager was new into post and recognised staff needed supervision meetings organising as these were overdue. Staff told us they were well supported to develop their learning.
Management
6/10
✓
Staff told us they felt supported by the management team and told us they were approachable. The manager was new to the service and told us they had been well supported by the provider.
Programmes
2/10
✕
People told us they would like staff to support them with social activities. Relatives we spoke with told us this was an area of improvement for the service. The absence of an activities coordinator is a big loss.”
Points to consider
No activities coordinator means the job is mostly routine personal care with few social or creative tasks.
the absence of an activities coordinator is a big loss. Another relative we spoke said, “I wish there could be more suitable activities.”
Vacancies stretch staff beyond personal care into covering activities they can't always do.
staff vacancies had impacted staff’s ability to complete social activities with people. Staff we spoke with said, “We could really do with an activities coordinator.”
Risk assessments are sometimes unclear and incident reviews miss documenting fixes.
The risk assessments in place were inconsistent. Some risks were documented clearly whereas others were not. There were not always clear processes in place to identify themes and trends of incidents.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews