Working at South Cary House
South Street, Castle Cary, BA7 7ES
Operated by Sutton Veny House Limited
23 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Excellent training and a positive culture where staff feel supported and proud, but staffing relies on the team covering absences and activities are fairly standard."
Safety & Risk
8/10
✓
2021 inspection: 'We were assured that the provider was using PPE effectively and safely... accessing testing... making sure infection outbreaks can be effectively prevented or managed'; per 2017 safe medicines with audits.
Staff Culture
8/10
✓
2021 inspection: Staff said 'We love our jobs and residents... We are working hard to keep them all safe', proud of preventing COVID-19 outbreak; per 2017 staff felt supported.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: 'People were supported by sufficient numbers of staff to meet their needs. Staff worked as a team to cover any shortfalls in staff numbers'.
Training & Dev
8/10
✓
Per 2017 comprehensive inspection: 'Training was "very high on the agenda"... staff skills in dementia care and palliative care were being developed... Staff were very positive about the training they received'.
Management
7/10
✓
Per 2017 comprehensive inspection: Registered manager and deputy in post many years with open door policy, staff said they felt supported by the manager and deputy.
Programmes
6/10
✓
Per 2017 comprehensive inspection: 'An activities co-ordinator had been appointed... record of activities... showed they were varied... autumn activities programme included music, baking, art, pottery, dancing and quizzes'.
Points to consider
Staff numbers are sufficient but rely on the team covering illnesses and holidays.
Staff worked as a team to cover short term illnesses and holidays. Per 2017 comprehensive inspection
Activities are varied with a coordinator but standard types like art, music and quizzes, no specialist programmes.
The autumn activities programme included music, baking, art, pottery, dancing and quizzes. Per 2017 comprehensive inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews