Working at South Avenue
1 South Avenue, Derby, DE73 6RS
Operated by Voyage 1 Limited
7 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Strong safety and up-to-date training with supervisions, but the manager lacks accessibility and staff retention is unclear."
Safety & Risk
8/10
✓
Safeguarding incidents had been correctly reported, recorded and investigated. Appropriate actions and referrals to relevant professionals had been made to reduce the risk of reoccurrence. The registered manager regularly analysed accidents and incidents to identify any emerging themes or patterns in order to improve the care provided.
Staff Culture
6/10
✓
Staff told us they would not hesitate to raise a concern with the management or external parties. One staff member told us, 'We have a board with lots of safeguarding information on, we all have training this includes whistleblowing'.
Staffing Levels
5/10
!
There were enough staff to keep people safe and meet their individual needs throughout our visit. Staff consistently told us there was enough staff available to meet people's needs.
Training & Dev
7/10
✓
Staff training was relevant and up to date and included specific training to meet people's individual needs. Staff received regular supervisions and training.
Management
5/10
!
The registered manager had implemented a keyworker system, which provided people with regular opportunities to review and update their care plans. The registered manager regularly analysed accidents and incidents to identify any emerging themes or patterns.
Programmes
6/10
✓
People told us how staff supported them to go horse riding, to the local pub and out to work. People were supported to regularly go out including taking part in local community events, day trips and holidays and do some voluntary work locally.
Points to consider
The manager does standard oversight like reviewing incidents and sharing updates, but staff do not describe them as accessible or particularly supportive.
The registered manager regularly analysed accidents and incidents to identify any emerging themes or patterns in order to improve the care provided. These findings were then shared with the staff team.
Staff numbers are enough to meet care needs and keep people safe, but there is no information on team stability or agency cover.
Staff consistently told us there was enough staff available to meet people's needs. There were enough staff to keep people safe and meet their individual needs throughout our visit.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews