Working at South Africa Lodge
43 Stakes Hill Road, Waterlooville, PO7 7LA
Operated by South Africa Lodge Limited
99 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel valued with supportive management, robust training and positive culture, but regular agency use for staffing shortfalls and limited innovative activities hold it back."
Safety & Risk
7/10
✓
Robust safeguarding and incident processes with learning shared; detailed risk assessments, though some plans initially lacked detail but actioned immediately.
Staff Culture
7/10
✓
Staff positive about management, feel valued with improving morale; positive culture based on provider values observed.
Staffing Levels
6/10
✓
Sufficient numbers of staff deployed safely, but shortfalls covered by regular agency staff; some relatives felt not always enough staff.
Training & Dev
7/10
✓
Staff received specialist training for falls, dementia, diabetes; robust induction and regular supervision provided.
Management
7/10
✓
Clear management structure with approachable managers; staff feel valued and well-supported, with robust quality assurance systems.
Programmes
6/10
✓
Activities coordinators provide trips, arts and crafts, music, quizzes, animal visits; praised by professionals and relatives.
Points to consider
Enough staff most days to keep care unhurried, but they use regular agency workers for shortfalls and some relatives said staffing felt short at times.
Staff shortfalls were covered by existing staff members or regular agency staff. ... three of the relatives we spoke with felt there was not always enough staff available to people.
Activity coordinators run regular trips, crafts, music and animal visits, but no specialist programmes or innovative approaches mentioned.
Activities provided included; trips out in the local community, arts and crafts, music, quizzes and exercises. In addition, additional activities were sourced from outside organisations... animals to visit and chickens too.
Some medication plans and anxiety risk plans lacked detail at inspection, though managers fixed them right away.
some medicine care plans and 'as and when required'(PRN) medicine plans, lacked detail... some lacked detail to describe to staff how they should support people when they were experiencing heightened anxiety. ... immediate action was taken
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews