Working at Sophia Care Home
236 Malvern Avenue, Middlesex, HA2 9HE
Operated by Ms Sophia Mirza
7 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Supportive management, caring staff and strong safety practices, although basic activities lack a structured programme."
Safety & Risk
7/10
✓
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. Staff had a good understanding of safeguarding and how and who to report to if they had concerns.
Staff Culture
6/10
✓
People and relatives told us they were very happy with the support and care provided at the home. We observed good practice when we visited the home. Staff were attentive and caring during our visit.
Staffing Levels
5/10
!
People and relative’s told us there were enough staff to meet people’s needs. Staff told us there were enough staff to meet people’s needs.
Training & Dev
5/10
!
The provider had a training and induction program in place. This meant staff received regular refresher training which enabled them to do their jobs more effectively.
Management
6/10
✓
Everyone we spoke with were praiseworthy of the staff and manager. Staff told us they had regular support meetings which meant they could check how things were going and seek out support/guidance when needed.
Programmes
3/10
✕
The service had enough staff, including for one-to-one support for people to take part in activities. During our visit we observed staff offering people choices of food and activities.
Points to consider
Only basic activities like community outings and daily choices mentioned, no structured programme or coordinator to add variety to the working day.
The service had enough staff, including for one-to-one support for people to take part in activities. During our visit we observed staff offering people choices of food and activities.
Staffing is adequate but nothing special, enough staff to meet needs with no details on team stability or agency use.
People and relative’s told us there were enough staff to meet people’s needs. Staff told us there were enough staff to meet people’s needs.
Only standard induction and refresher training, no specialist courses or funded qualifications for career growth.
The provider had a training and induction program in place. This meant staff received regular refresher training which enabled them to do their jobs more effectively.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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