Working at Sonesta Nursing Home Limited
795-797 Finchley Road, London, NW11 8DP
Operated by Sonesta Nursing Home Limited
32 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Stable staffing, supportive team culture and strong safety, but limited activities and missed audit issues hold it back."
Safety & Risk
8/10
✓
2022 targeted inspection: Assured on infection prevention, safe admissions, PPE use, testing, and outbreak management; per 2020: risks assessed, medicines managed safely.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: Staff said 'We are a great team, and we work together. It is hard work, but we all pull together' and felt well supported.
Staffing Levels
7/10
✓
Per 2020 comprehensive inspection: Established staff team with no agency use, enough staff to meet needs in a calm atmosphere, night audits confirm levels.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Induction and monthly face-to-face refresher training in place, staff demonstrated competence in key areas.
Management
5/10
!
Per 2020 comprehensive inspection: Staff felt very well supported by the visible and hands-on management team, but audits missed some record-keeping issues.
Programmes
4/10
!
Per 2020 comprehensive inspection: Some basic activities like crafts, bingo, music, and garden use, but range limited by residents' complex physical and mental health needs.
Points to consider
Just basic activities like bingo, crafts, and music with no coordinator or structured programme, so the role is mostly routine personal care.
Per 2020 comprehensive inspection: 'The client group at the service had very complex physical and mental health needs... the range of activities people could be involved in was limited... We saw some activities... crafts and a game of bingo.'
Audits and quality checks missed some paperwork gaps, so leadership oversight is not fully reliable for staff support.
Per 2020 comprehensive inspection: 'quality assurance processes such as audits were in place... but had not found some minor issues we identified at the inspection.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews