Working at Somerville House
Somerville Road, Cullompton, EX15 2PP
Operated by Graysar Associates Limited
30 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Warm family culture and strong safety with good management and training, although staffing relies on extra shifts and activities lack specialist programmes."
Safety & Risk
8/10
✓
2021 targeted inspection: assured on preventing infections, PPE use, testing, outbreak management; per 2019: good safeguarding, risk assessments, safe medicines with audits.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: staff said 'We support each other', 'It's like one big family'; 'warm friendly place'; open culture with whistleblowing encouraged.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'there were enough staff on duty to keep people safe and meet their needs'; 'fully staffed and staff did extra shifts to cover any sickness or leave'.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: staff had regular training, induction, care certificate, 'good opportunities for ongoing training, development and further qualifications', regular supervision and appraisals.
Management
7/10
✓
Per 2019 comprehensive inspection: registered manager approachable, organised, acts on feedback; staff said 'The manager is encouraging' and spoke with pride.
Programmes
6/10
✓
Per 2019 comprehensive inspection: activities co-ordinator with monthly schedule of armchair activities, musical entertainment, pet therapy, outings, reminiscence, community links with schools.
Points to consider
Staffing is good enough to meet needs but staff sometimes do extra shifts to cover sickness or leave.
Per 2019: 'staff did extra shifts to cover any sickness or leave, so people were supported by staff they knew'
Activities are regular with a coordinator doing pet therapy, music and outings but no specialist programmes to make the role more creative.
Per 2019: 'monthly activities schedule... armchair activities, musical entertainment, pet therapy and outings... reminiscence sessions'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews