Last updated: 9 February 2026
"Strong culture where staff feel valued and safe practices shine, but adequate staffing lacks team stability and training is basic."
Staff knew how to report allegations and concerns of abuse and understood their roles clearly... Risk assessments were person centred... The registered manager had a process in place to review accidents and incidents and lessons were learnt to drive improvements.
The provider had an open and honest culture. Staff described moral as good and told us they felt respected, valued and supported by the provider. A relative said, 'It is the staff that make the home, they are so lovely and warm, it is like a family.'
There were enough staff to ensure people received safe care. People told us there was enough staff to care for them.
Staff received safeguarding training and were clear about their responsibilities... Staff told us they receive annual refresher training.
The registered manager was very responsive to feedback and to improving systems that were in place. People gave positive feedback about the registered manager... Comments included, 'The manager is great, he always listens to you'
Staffing is adequate to keep care safe, but nothing special about team stability or easy workloads.
There were enough staff to ensure people received safe care. People told us there was enough staff to care for them.
Only basic training like safeguarding and medicine refreshers mentioned, no specialist courses or funded qualifications.
Staff received safeguarding training and were clear about their responsibilities in responding to and reporting any safeguarding concerns. Staff told us they receive annual refresher training.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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