Working at Somerset House Nursing Home
1 Church Lane, York, YO19 6AW
Operated by Country Court Care Homes 2 Limited
44 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive manager, stable staffing, motivated team and strong safety practices, although training gaps and basic activities need improvement."
Safety & Risk
8/10
✓
Assured on all IPC including PPE, testing, outbreak management (2022); risk assessments, incident reviews, falls initiative (2020).
Staff Culture
7/10
✓
Staff were motivated, felt they worked well as a team, positive person-centred culture. Per 2020 comprehensive inspection.
Staffing Levels
7/10
✓
No agency staff for approximately four months, more staff recruited, sufficient throughout visit. Per 2020 comprehensive inspection.
Training & Dev
6/10
✓
Staff received induction, training and regular supervision; provider working to complete training gaps. Per 2020 comprehensive inspection.
Management
7/10
✓
Staff spoke highly of the registered manager, described as calm and supportive. Per 2020 comprehensive inspection.
Programmes
6/10
✓
Two activities coordinators, regular outings fortnightly, games, skittles, bingo. Per 2020 comprehensive inspection.
Points to consider
Training covers basics like induction and supervision but had gaps to fill and no specialist courses or qualifications.
The provider was working to ensure any gaps in staff training were completed. Three training courses were booked in the month of our inspection.
Activities team runs regular outings and games like bingo but no special programmes to make the job more varied and fun.
People told us, 'We go on outings once a fortnight,' 'There are lots of games you can play... We play skittles. We all like bingo.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews