Last updated: 10 February 2026
"Staff praised the manager's open style and felt well supported with good safety practices, but occasional waits for help and standard training hold it back."
Risks to people associated with eating and drinking were assessed and planned for. People were supported by staff who understood how to reduce the risk of cross infection. Staff wore PPE and demonstrated good hand hygiene practice. Per 2022 targeted inspection.
People were cared for by a staff team who felt well supported and happy in their jobs. Staff comments about the registered manager included; 'Super manager the whole atmosphere has improved'. Per 2020 comprehensive inspection.
There were enough staff deployed to meet people's needs. People told us there were enough staff and they responded when they needed them. Per 2022 targeted inspection.
Staff received induction training... completed a variety of core subjects such as safeguarding and moving and handling; fire safety; infection control. Staff confirmed they received regular support from their line manager. Per 2020 comprehensive inspection.
People, staff and visitors spoke highly of the registered manager's open and clear management style. Staff spoke very highly of the registered manager. Per 2020 comprehensive inspection.
There was a programme of activities... we observed an arts and crafts session; singing and music and a quiz. The activities co-ordinator led... one to one activities. Per 2020 comprehensive inspection.
Enough staff to meet needs but sometimes people wait a bit for help when busy.
Some people and a relative told us they occasionally had to wait for staff, but they were always responded to quickly in an emergency. Per 2020 comprehensive inspection.
Just standard training like safeguarding and moving people safely, no specialist courses or qualifications funded.
Staff confirmed they completed a variety of core subjects such as safeguarding and moving and handling; fire safety; infection control. Per 2020 comprehensive inspection.
Some regular activities like arts, crafts, music and quizzes with a coordinator, but no special innovative programmes.
There was a programme of activities that was based on people's interests... arts and crafts session; singing and music and a quiz. Per 2020 comprehensive inspection.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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