Working at Somerhill Care Home
Little Somerford, Chippenham, SN15 5BH
Operated by Cedar Care Homes Limited
41 bedsNursing homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.2/10
Key Finding
"Open culture and effective training, but low staffing with high agency use causes rushing and no activities programme hold it back."
Safety & Risk
4/10
!
Medicines concerns: 'records... did not always contain enough detail or guidance... people did not always have protocols in place for "when required" medicines (PRN)... some MARs... not double signed.'
Staff Culture
6/10
✓
Open culture: 'There was an open and transparent culture within the service.' People: 'The staff couldn't be nicer... they treat me lovely.'
Staffing Levels
3/10
✕
Mixed feedback on staffing: 'Some staff felt staffing levels did not always meet people's needs... you are rushing to get people done... complaints... regarding low staffing levels and high levels of agency staff.'
Training & Dev
5/10
!
Staff had completed training in safeguarding and infection prevention; 'staff supervision was used in an effective way.'
Management
4/10
!
Well-led rated Requires Improvement: 'the service management and leadership was inconsistent. Leaders... did not always support the delivery of high-quality, person-centred care.'
Programmes
2/10
✕
No activities, engagement, or creative approaches mentioned at all; report focuses on routine personal care delivery.
Points to consider
Staff say they are always rushing and can't give care at people's pace due to low staffing and agency use.
"At the minute, you are rushing to get people done because the call bells are against us. You used to be able to do it at their pace..." We saw two complaints... regarding low staffing levels and high levels of agency staff.
Care plans lack clear instructions for safe medication like oxygen use and as-needed doses.
one person who was prescribed oxygen did not have clear guidance in their care plan... people did not always have protocols in place for "when required" medicines (PRN).
No activities programme mentioned so the job is mostly routine personal care tasks.
No activities, engagement, or creative approaches mentioned at all.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews