Last updated: 9 February 2026
"Staff enjoy a positive atmosphere and feel proud of the service with strong safety, although weekend staffing feels stretched and relies on agency."
2021 targeted inspection: Assured effective across all infection prevention measures; per 2019: strong safeguarding, risk assessments, safe medicines with minor improvements made promptly.
Per 2019 comprehensive inspection: Staff said 'It is a good atmosphere... We have a laugh with the residents' and 'I am proud residents get an excellent service'.
Per 2019 comprehensive inspection: 'Most staff felt weekends were more difficult with staff levels than weekdays'; agency used if short.
Per 2019 comprehensive inspection: Staff received mandatory and specialist training with regular supervisions and induction including Care Certificate.
Per 2019 comprehensive inspection: 'The management is super and very approachable'; staff and relatives noted some concerns about openness to suggestions.
Per 2019 comprehensive inspection: Activity staff provided structured timetable with arts, crafts, cooking sessions, day centres, and community access.
Staff say there are enough staff most days but weekends feel stretched and agency is used when short.
Most staff felt weekends were more difficult with staff levels than weekdays. One member of staff told us the management always got agency staff in if they were short.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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