Working at Snapethorpe Hall
Snapethorpe Gate, Wakefield, WF2 8YA
Operated by HC-One Limited
62 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Varied activities and strong safety focus, although rushed staffing during busy periods and basic training hold it back."
Safety & Risk
7/10
✓
The service had a proactive and positive culture of safety, investigated incidents with lessons shared, and made improvements so no longer in breach for medicines.
Staff Culture
6/10
✓
Staff told us they felt well trained, flash meetings and handovers were effective for teamwork, and they felt confident management would listen to concerns.
Staffing Levels
5/10
!
There were enough staff on duty to keep people safe, but some staff felt insufficient staffing led to rushing during busy periods and limited chatting time.
Training & Dev
5/10
!
Staff had a mandatory training regime and generally training was over 90% compliant for mandatory training.
Management
6/10
✓
The registered manager had an open door policy and embraced feedback, but some staff reported inconsistent support, mood-dependent responses, and favouritism.
Programmes
6/10
✓
Activities included sharing stories, music club, in-house exercises like balloon volleyball and chair football, community café links, church services, outings, with positive feedback on the activities person.
Points to consider
Staffing is adequate for safety but staff feel rushed during mealtimes and busy periods with delays for showers or call bells.
Some staff also said during busier periods, such as mealtimes and when getting people up, staff felt rushed and became tired; some people told us they felt staffing was not and described call bells could be delayed.
Only standard mandatory training with no specialist courses or funded qualifications mentioned.
Staff had a mandatory training regime and generally training was over 90% compliant for mandatory training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews