Working at Smythe House
72 St Peters Avenue, Kettering, NN16 0HB
Operated by Consensus Support Services Limited
7 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported by approachable management and valued for their efforts with good training, but basic activities without a dedicated coordinator hold it back."
Safety & Risk
7/10
✓
Risk was well managed by the staff... Medicines were stored safely... regular refresher training on safeguarding. Per 2018 comprehensive inspection; 2022 IPC inspection assured effective PPE and infection control.
Staff Culture
7/10
✓
Staff said that the effort and contribution each staff member made... was recognised and valued by the senior staff and registered manager. Per 2018 comprehensive inspection.
Staffing Levels
6/10
✓
There were sufficient numbers of experienced and trained care staff on duty. Per 2018 comprehensive inspection.
Training & Dev
7/10
✓
Staff received refresher training in a timely way so they were supported to keep up-to-date with PWS best practice. Per 2018 comprehensive inspection.
Management
7/10
✓
Staff said there was always an 'open door' if they needed guidance... the registered manager was very supportive and approachable. Per 2018 comprehensive inspection.
Programmes
4/10
!
Activities, including outings into the community, suited people's individual likes and dislikes and were tailored to their capabilities and motivation. Per 2018 comprehensive inspection.
Points to consider
No activities coordinator or specialist programmes, just basic outings and community activities, so days are mostly routine personal care.
Activities, including outings into the community, suited people's individual likes and dislikes and were tailored to their capabilities and motivation. Per 2018 inspection.
Staffing is adequate but nothing special, with measures needed to handle COVID-related staff pressures.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. Per 2022 inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews