Working at Smyth Lodge
2 Frognal Avenue, Sidcup, DA14 6LF
Operated by Care UK Community Partnerships Ltd
80 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive management and positive team culture stand out, although staffing lacks retention details and training is only basic."
Safety & Risk
8/10
✓
Safeguarding training current, risks assessed/reviewed, medicines safe via eMAR with audits, learning from incidents shared.
Staff Culture
8/10
✓
Staff report 'really good team', feel appreciated via GEM awards, 'we work very well as a team', positive atmosphere.
Staffing Levels
6/10
✓
Observed enough staff deployed appropriately to meet needs using dependency tool, 'staffing levels are really good' per resident.
Training & Dev
6/10
✓
Staff completed Care Certificate induction and relevant training like safeguarding, dementia, moving/handling, with regular supervision.
Management
8/10
✓
Registered manager actively involved in day-to-day delivery, held daily meetings, open door policy, approachable and supportive per staff.
Programmes
6/10
✓
Activities coordinator provides daily programme: bingo, quizzes, arts/crafts, outings, magic table; facilities include cinema, gym, minibus.
Points to consider
Staff numbers are enough to meet needs but no details on low staff turnover or agency use.
Throughout our inspection, we observed there were enough staff who were deployed appropriately to meet people's needs.
Only standard training like induction and basics such as moving and handling, no specialist courses or funded qualifications.
Staff had completed an induction in line with the Care Certificate... Training included, safeguarding, medicines management, moving and handling.
Regular activities like bingo, quizzes and crafts make the day varied but no specialist or innovative programmes mentioned.
Activities co-ordinators arranged and conducted planned activities every day, such as bingo, quizzes and arts and crafts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews