Working at Smithy Forge
3a Norton Village, Runcorn, WA7 6PZ
Operated by D & L Price
6 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"Stable long-term staff and supportive management create a positive team culture, although no activities coordinator limits programmes to routine care and external services."
Safety & Risk
8/10
✓
medicines management... was good. The medicines were audited weekly... risk assessments... managed well... detailed risk assessments that identified what people could do independently.
Staff Culture
8/10
✓
A staff member told us... 'I love it here... best job that they had ever had'... the team worked closely together and supported each other.
Staffing Levels
9/10
✓
the service was staffed by a consistent staff team who had all worked for the provider for a long time... newest staff member had worked at the home for over eight years... no staffing changes... for over 10 years.
Training & Dev
6/10
✓
The staff were trained regularly and this was demonstrated by the records shown to us... trained in all the areas required in order to meet people's needs safely.
Management
8/10
✓
A staff member told us that the registered manager was very supportive... the manager 'was always happy to do everything that we do.'
Programmes
5/10
!
people led busy, varied lives. Activities included work placements and day services... regularly went out food shopping and... involved in cooking the food supported by the staff.
Points to consider
No activities coordinator or specialist programmes, so the job is mostly routine care plus supporting shopping, cooking, and external day services.
Activities included work placements and day services... went out food shopping... cooking the food supported by the staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews