Working at Smalley Hall Care Home
Main Road, Ilkeston, DE7 6DS
Operated by Ashmere Derbyshire Limited
26 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported by approachable management with good training and positive culture, but staffing gaps are covered by pulling in workers from other homes and activities lack specialist programmes."
Safety & Risk
7/10
✓
Staff understood safeguarding, risks assessed and mitigated, medicines managed safely with no gaps in records, lessons learnt from incidents.
Staff Culture
7/10
✓
Positive culture within the home; staff felt well supported, team meetings to raise ideas or concerns.
Staffing Levels
6/10
✓
People felt there were enough staff to meet their needs; vacancies or unplanned absences covered by team or from other provider homes.
Training & Dev
7/10
✓
Staff received induction, dementia training with blindfolds and gloves simulation, regular supervision, appraisals and development days.
Management
7/10
✓
People and relatives knew the manager and found them approachable; staff felt supported by the management team.
Programmes
6/10
✓
Activity staff member; people involved in gardening, crafts, entertainers, singers, minibus trips to arboretum and coast, Bake off event.
Points to consider
Staff numbers meet basic needs but they pull in workers from other homes to cover gaps or sickness.
the team worked together to ensure that vacancies or unplanned absences were covered in the team or from one of the homes managed by the same provider.
Activities like gardening, crafts and trips add some variety but no specialist programmes to really enrich the role.
People were involved with gardening, making food for the birds and completing craft activities. Singers and entertainers visited... minibus... trips... 'Bake off'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews