Working at Sloe Hill Residential Home
Mill Lane, Hitchin, SG4 7NN
Operated by Foxholes Nursing Home Limited
25 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel valued with supportive management and a positive culture, but basic activities and agency use during sickness hold it back."
Safety & Risk
6/10
✓
Staff knew how to recognise and report any concerns relating to abuse. Medicines management systems were in place and infection control was managed well.
Staff Culture
8/10
✓
Staff were positive about the service they provided, the management team and liked working there. All staff said they felt it really was about people, and it was their home.
Staffing Levels
6/10
✓
People and relatives felt there were enough trained staff to meet their needs. Staff told us there were enough of them to meet people’s needs in a person centred and timely way.
Training & Dev
6/10
✓
We reviewed the training matrix and saw training was completed and in date. Staff felt they received enough training and support to carry out their role.
Management
7/10
✓
The management team were present in the home providing support and guidance. Staff were positive about the management team who supported the home.
Programmes
4/10
!
A person said, “We had flower arranging last week.” A relative said, “There are many organised activities to encourage residents to join in and mix together if they wish.”
Points to consider
Just basic activities like flower arranging and a gentleman's club, no dedicated coordinator or varied programme, so most of the job is routine personal care.
“We had flower arranging last week.” Another person said, “There is a gentleman’s club I can go to at [other provider location].”
Enough staff usually but they use agency workers during sickness and there can be short delays in care.
During sickness and absence, we have regular team of agency (staff), and our management team also work on the floor with us... in real life there may be odd occasions when some care may be delayed.
Training is up to date and covers the basics but no specialist courses, funded qualifications or career development mentioned.
We reviewed the training matrix and saw training was completed and in date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews