Last updated: 10 February 2026
"Strong leadership and safe medicines management shine, alongside engaging activities, but some staff feel short-staffed at times."
People's medicines were managed safely and the registered manager had robust processes in place to manage any medicines errors... We saw there had been a reduction of errors recently.
Staff feedback was mostly positive regarding their engagement. However... some staff were still concerned about staffing.
Some staff members told us they felt they were short of staff and weren't always able to meet people's needs. However... On the days of our inspection there was enough staff to support people's needs.
Staff undertook appropriate training for their roles and the management team undertook regular one to one supervision sessions with staff to support them.
The feedback we received about the registered manager and her management team was positive. People and relatives knew who the registered manager was and had regular conversations with them.
The service employed two activities coordinators... people were supported to take part in a range of social activities... darts, bingo, quizzes, tabletop skittles, arts and crafts. There were regular bus trips for people and themed days.
Staffing is adequate but some care workers say they feel short-staffed at times, especially as more residents move in.
Some staff members told us they felt they were short of staff and weren't always able to meet people's needs. However, this is a new home with changing dynamics... the registered manager told us she was constantly recruiting staff.
Only standard training mentioned, no specialist courses or funded qualifications.
Staff at the service underwent training to support them in their roles. People told us they felt staff were well trained.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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