Last updated: 10 February 2026
"Supportive approachable manager and proud motivated staff create a positive culture, although adequate staffing lacks exceptional stability and activities miss a dedicated coordinator."
Staff told us how they ensured the safety of people who used the service. They had received training in this area and were confident that any allegations of abuse would be investigated fully by the provider.
Staff were highly motivated and they told us they were proud to work for the organisation. One staff member said, 'I have been working here for a long time. I wouldn't still be here if it wasn't a great place to work'.
There continued to be enough experienced and reliable staff who were skilled, knowledgeable and equipped to safely meet the needs of people living at the service.
Staff completed regular training in topics such as safeguarding, health and safety, moving and handling and infection control. They were also provided with training specifically tailored... such as epilepsy and autism.
Staff described the registered manager as open, approachable and supportive. They regularly worked alongside staff, which promoted a positive culture.
We saw from care records... each person had the opportunity to take part in social activities in their home and in the community. People had access to activities that were important to them. For example, one person worked in a local church on a weekly basis.
Staffing levels are adequate with enough experienced staff, but no details on low agency use or exceptional team stability.
There continued to be enough experienced and reliable staff who were skilled, knowledgeable and equipped to safely meet the needs of people living at the service.
People get community activities and do personal interests, but no dedicated activities coordinator or specialist programmes mentioned.
each person had the opportunity to take part in social activities in their home and in the community. For example, one person worked in a local church on a weekly basis.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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