Working at Skirbeck Lodge

Staff demonstrated how they would identify and raise a safeguarding issue and had a good understanding about the importance of protecting people from the risk of harm, abuse or discrimination. The provider had a proactive and positive culture of safety, based on openness and honesty.

People shared positive feedback about staff numbers and how responsive staff were to their needs. People stated they were able to have support anytime they needed, and activities and plans were never delayed or cancelled due to staffing numbers.

Staff received mandatory training relating to learning disabilities including The Oliver McGowan Mandatory Training and sexual health relationships in learning disabilities. Staff training would be reviewed annually with additional support provided if requested by staff or observed through staff supervisions with management.

Staff were positive and proud about how the service was run said they received positive support from the management team. A staff member told us, “I like working here, we are like a big family, and I feel proud in what we do for the people living here. The team all work well together and the management team are very supportive.”

We observed posters in the communal areas that showed activity timetables in the local areas that included swimming, group walks and exercise class programs. One person told us “We do loads of activities here. I like to go litter picking, swimming, bike riding and bird watching.”