Last updated: 9 February 2026
"Supportive management, stable staffing without agency use and strong safety practices, although limited activities without a dedicated coordinator."
Per 2020 IPC inspection: We were assured the service were following safe infection prevention and control procedures to keep people safe. Per 2019: Robust system for analysis and review of incidents and accidents; comprehensive risk assessments.
Per 2019 comprehensive inspection: Staff member... 'Everyone can raise an opinion, it's a two-way conversation.' A second staff member... 'It is a good way to get feedback from the management.'
Per 2020 IPC inspection: The service did not use any agency workers and permanent staff did not work in any other care settings. Per 2019: There were sufficient numbers of staff... 'Highest staff to resident ratio that I have worked with.'
Per 2019 comprehensive inspection: Staff accessed a wide variety of training in key areas... specific to meeting people's need. Staff were encouraged to be champions in key areas, for example positive behaviour support.
Per 2019 comprehensive inspection: People, family members and staff spoke positively of the registered manager and their approachability. The registered manager kept under review the day to day culture by engaging with staff through regular meetings and supervision.
Per 2019 comprehensive inspection: Individual support plans reflected hobbies and interests and encouraged access to a range of community-based activities including social, recreational and educational opportunities.
No dedicated activities coordinator or specialist programmes, so the role is mostly routine personal care with some community outings.
Per 2019 comprehensive inspection: Staff encouraged and supported people to widen their social group by accompanying people to social activities within the community, which included social, recreational and educational opportunities.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp