Working at Sinon House Therapeutic Unit
16 The Terrace, Rochester, ME1 1XN
Operated by Independence-Development Ltd
4 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Strong training and supportive staff culture, but high staff turnover and fire safety failures hold it back."
Safety & Risk
3/10
✕
At the time of the inspection, young people could not be assured they would be safe in the event of a fire. This was because one fire door was temporarily wedged open and did not close properly... A fire exit had two bolts in situ.
Staff Culture
6/10
✓
The staff team felt well supported and listened to by other team members and the registered manager.
Staffing Levels
4/10
!
Feedback from social care professionals and family members was that there was a high turnover of staff.
Training & Dev
7/10
✓
Most staff had received PBS to help them support people who present behaviours that may challenge... Staff had started an on-line course to learn British Sign Language (BSL).
Management
6/10
✓
The registered manager was open, approachable and listened and responded to young people and staff.
Programmes
4/10
!
Young people were supported to go out, such as shopping, trampolining, horse riding and places of interest.
Points to consider
High staff turnover with most workers new makes building stable teams hard.
Out of the ten staff employed at the service, two had worked at the service for over a year; two for six months; and the remaining six support staff between one and three months.
Fire doors wedged open and exit bolted at inspection time, only fixed afterwards.
one fire door was temporarily wedged open and did not close properly in the event of a fire... A fire exit had two bolts in situ.
Only basic outings like shopping and horse riding, no special programmes to mix up the daily work.
Young people were supported to go out, such as shopping, trampolining, horse riding and places of interest.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews