Last updated: 10 February 2026
"Supportive management and good staff communication with strong safety, but only basic training and adequate staffing."
Risk assessments were detailed and comprehensive and included measures in place to reduce risk. Medicines were safely managed. There were robust systems for ordering, administering and monitoring medicines.
Staff told us there was good communication at the service. There were regular staff meetings where good communication was encouraged. The management shared relevant information with staff so they felt valued and informed.
The service deployed sufficient numbers of staff to ensure people's care and support needs were met safely.
Staff received training in safeguarding and knew how to recognise and report signs of abuse. Staff were trained and deemed competent before they administered medicines.
People, relatives and staff spoke positively of the management team and felt supported.
People were supported to take part in activities of their choice. For example, one person attended college, and had music lessons. Some people were supported to attend a local park or playing games with staff.
Only standard training like safeguarding and medication checks, no specialist courses or funded qualifications.
Staff received training in safeguarding and knew how to recognise and report signs of abuse. Staff were trained and deemed competent before they administered medicines.
Staffing is adequate to meet needs safely, but nothing special with no details on staff staying long-term or low agency use.
The service deployed sufficient numbers of staff to ensure people's care and support needs were met safely.
Activities include college, music lessons, outings and games, but no dedicated coordinator or specialist programmes.
People were supported to take part in activities of their choice. For example, one person attended college, and had music lessons... attending a local park or playing games with staff.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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