Working at Silverwood (Rotherham)

People were safeguarded from abuse and avoidable harm... we saw evidence of very thorough investigations being carried out and of lessons learned and properly embedded into practice.

Staff told us they felt supported and listened to by their managers. One staff member told us, 'We work well as a team. The managers are lovely.'

Staff received induction training and ongoing training tailored to the needs of the people who used the service. For example, staff received specific training on providing care and support for people living with dementia.

Staff valued the management team and felt they were approachable and competent leaders. Staff told us they felt listened to.

The service employed wellbeing coordinators who worked with the care team to deliver a range of activities... They have days out. [My family member] went to the pub... garden centre, country parks, and plays bingo.