Working at Silversea Lodge
46 Silversea Drive, Westcliff-on-Sea, SS0 9XE
Operated by Mr Muhammed Mobeen Mian Imtiaz
15 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive management, consistent staffing and strong safety practices, although activities are mostly routine without specialist programmes."
Safety & Risk
8/10
✓
Risk assessments were up to date and regularly reviewed... Regular audits were completed to check medicines were being managed safely. The manager had systems in place to investigate and learn lessons when things go wrong.
Staff Culture
7/10
✓
Staff told us they felt very supported by the manager... 'Since the new manager has been here, we have been supported and shown how to do things properly.' They had handover meetings every day and had staff meetings.
Staffing Levels
7/10
✓
There was a consistent staff team at the service. The manager used a dependency tool to calculate staffing numbers and staffed slightly above these needs.
Training & Dev
7/10
✓
Staff received regular supervision to discuss their support needs... The manager supported staff with training. One member of staff said, 'I am up to date with training, I am currently doing falls training.'
Management
7/10
✓
Staff told us they felt very supported by the manager. 'The manager is always around if you need to ask anything or need support, and we work well as a team.'
Programmes
6/10
✓
The new manager had developed an activities program... held a number of activities including having parties to celebrate occasions such as Easter and St. Georges day. They also encouraged people to join in games and craft activities. The service had been provided with a robotic cat.
Points to consider
Role mostly routine personal care with some basic group activities like parties, games, crafts and a robotic pet, but no dedicated activities coordinator or specialist therapeutic programmes.
The new manager had developed an activities program to find ways to engage with people... parties to celebrate occasions such as Easter and St. Georges day. They also encouraged people to join in games and craft activities. The service had been provided with a robotic cat.
Training includes mandatory topics and workshops on falls and medication, plus regular check-ins, but no funded qualifications or clear career development paths.
The manager supported staff with training... held a medication training workshop and had developed training on falls prevention. Staff received regular supervision.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews