Last updated: 10 February 2026
"Hands-on leadership and strong safety with good medicines management, but staff shortages and high agency use during team changes hold it back."
People were protected from the risk of abuse and avoidable harm... People received their medicines as prescribed and the medicine champion supported staff to safely manage the medicines.
Staff described a good staff team; working well together and morale was said to be good.
Some staff and people raised concerns about staff shortages and the high use of agency staff. Staff rotas indicated that there had been a period of change in the staff team.
Staff had received the appropriate training to carry out their roles safely. Where concerns were raised about staff practice, the registered manager had taken action and arranged additional training.
The registered manager had a 'hands-on' style of leadership. They and the deputy manager liked to lead by example and spent time working alongside staff.
A relative told us... we like how the residents are entertained, there is masses going on.
Staffing is adequate but nothing special, with agency workers covering shortages during team changes.
Some staff and people raised concerns about staff shortages and the high use of agency staff. Staff rotas indicated that there had been a period of change in the staff team.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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