Working at Silverdale Nursing Home

Staff training is way behind with lots out of date on basics and almost no one trained for learning disabilities or autism so you won't feel equipped for the job.

low completion rates for autism and learning disability training and a lot of staff were also out of date with mandatory training.

Safeguarding alerts and accident reports are often missed so there's no proper learning from mistakes to keep people safe.

safeguarding referrals had not always been submitted when needed. For example, where a person ate someone else’s lunch which was not in line with their SALT assessed diet... Incidents and accidents were reviewed but appropriate actions had not always been taken.

New manager is trying but actions from audits and plans are not done on time and staff don't know when leaders are around.

The new manager had put together an action plan which they were in the process of working through but many actions remained outstanding at the time of the site visit. Staff told us they were not always sure when one of the management team was in and available.