Working at Silver Tree Lodge
18 Clarence Road South, Weston Super Mare, BS23 4BN
Operated by Lightsky Group Ltd
8 bedsResidential homesHomecare agencies
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Strong staff retention and a supportive team culture, although basic activities without a dedicated coordinator make the job feel routine."
Safety & Risk
8/10
✓
We were assured the service were following safe infection prevention and control procedures to keep people safe... All key IPC findings assured positive including PPE, testing, admissions, and outbreak management.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff told us that their colleagues and managers supported them well... 'the guys are great', 'they're like nothing I've ever worked with', and 'the team is good'.
Staffing Levels
8/10
✓
Per 2018 comprehensive inspection: Agency staff were not used at the service. Absences were covered by permanent staff... Many of the staff had worked at Silver Tree Lodge for many years.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff received training which was relevant to their role... All staff had either achieved a qualification in health and social care, or undertaken the Care Certificate... regular supervision.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff said that the registered manager and senior staff were approachable and that they felt 'well supported', 'well managed', and happy and valued in their roles.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People were enthusiastic about a swimming group... Some people attended a farm project, day services, or used local shops and community resources. We saw that staff were able to facilitate unplanned trips to the park.
Points to consider
Only basic outings like park trips, swimming, and farm visits with no dedicated coordinator or special programmes, so the job might feel routine at times.
Per 2018 comprehensive inspection: Some people attended a farm project, day services... swimming group... unplanned trips to the park.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews