Working at Silver Street

Only basic outings and day centre visits, no dedicated activities coordinator or special programmes to vary the work beyond routine care.

People had access to regular day services and activities while staying at the service. The service had a minibus to facilitate outings to various places of interest... attending day centres and visits out in the community.

Just standard training to do the job, no specialist courses or funded qualifications for career growth.

Staff received training and support to carry out their role effectively. Staff we spoke with told us the training they received gave them the skills and knowledge required.

Staffing is enough for needs but no details on stable team or low staff turnover to make workloads easy.

There were sufficient staff available to meet the needs of people who used the service... there were enough staff to meet people's needs and where people needed one to one staffing this was maintained.