Working at Silver Birch Care Home

Too much reliance on agency staff who don't know residents well, so you end up training them and shifts feel busier.

Lots of agency use that adds to the workload as your having to show them what to do. It depends on who is running the shift how your day will go.

Some staff feel there is an us and them vibe with managers who talk down to carers and don't share workload fairly.

Some staff described an ‘us and them’ approach of management and leaders... some can talk down to us carers and don’t manage the workload fairly.”

Not all staff feel free to speak up as managers have favourites and shut people down in team meetings.

I don’t feel able to speak freely, management have their favourites... Team meetings are very much the managers will tell us what’s what and when anyone tries to voice anything your shut down.”