Last updated: 10 February 2026
"Staff feel supported by approachable management in a person-centred culture with good training, but recruitment records had gaps and activities lack a full-time lead."
Safeguarding procedures in place; staff trained with good awareness. Concerns shared quickly; gaps in some risk assessments swiftly rectified by manager.
Staff member told us, “The care in Silvanna Court is very person-centred... I really love this about the home.” Staff felt able to raise concerns dealt with quickly; staff suggestions folder implemented.
We observed enough staff during our on-site assessment to ensure people’s safety. “There are a lot of regular staff, and they know my relative well.”
Staff had received appropriate training and been inducted. Management had sourced specialist training around areas identified from lessons learnt. Systems in place for training and supervision.
Staff feedback was positive about management and the support they received. A staff member told us, “The management is approachable, and they come out and help us.”
Provider worked closely with local school for regular reading and singing activities. People attended outings like beach, garden centre, pub lunch; wellbeing one to ones for activities observed.
Hiring records had some gaps, but the manager fixed them quickly.
We looked at recruitment files during our on-site assessment. We identified some areas that needed reviewing, and the registered manager was quick to rectify this.
Activities include school visits and trips out, but no full-time activities lead or special innovative programmes mentioned.
We observed activities taking place... provider worked closely with the local school who came in regularly to carry out activities such as reading and singing... various outings such as going to the beach and out for a meal.
AI Generated
Last inspected: March 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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