Working at Silloth Nursing and Residential Care Home
Convalescent Home, Wigton, CA7 4JH
Operated by Cumberland And Westmorland Convalescent Institution
38 bedsNursing homes
Workplace Score
8.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.2/10
Key Finding
"Exceptional leadership, outstanding training and a supportive culture where staff love their work, although activities lack a dedicated coordinator for more variety."
Safety & Risk
8/10
✓
Per 2021 targeted inspection: We were assured the service was keeping people safe by correctly following safe infection prevention and control procedures. Per 2019: Accident and incident reports were analysed... Systems were in place to order, store and monitor medicines... Staff had a good understanding of safeguarding.
Staff Culture
9/10
✓
Per 2019 comprehensive inspection: The organisation led by example to create a culture which was incredibly caring and supportive to people and staff. Several staff said they 'loved' coming to work... Staff were very proud of their caring approach.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: Staffing levels were monitored to ensure there were enough staff... long-established staff team. Several staff said they 'loved' coming to work. The provider had a staff incentive scheme that recognised and rewarded the length of staff service.
Training & Dev
9/10
✓
Per 2019 comprehensive inspection: The registered manager had an exceptional approach to training and development... bespoke training for staff... 'Stop and Watch' training... Some care staff had left to train as nurses and returned... comprehensive training programme with opportunities for career progression.
Management
9/10
✓
Per 2019 comprehensive inspection: The service's vision and values were person-centred... driven by the exceptional leadership of the management team. A visiting professional commented, 'Without exception, the care, compassion and professionalism provided by staff has been outstanding.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was a varied programme of events and activities... weekly coffee mornings... performances by Silloth male voice choir, visits by volunteers and entertainers. Weekly outings were arranged to local attractions... bingo... quiz.
Points to consider
Activities are regular group events like coffee mornings, bingo, and outings but no dedicated coordinator or specialist programmes to add real variety to the working day.
Per 2019 comprehensive inspection: There was a varied programme of events and activities... weekly coffee mornings run by the League of Friends, performances by Silloth male voice choir, visits by volunteers and entertainers. Weekly outings... bingo... quiz.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews