Working at Silk Court Care Home
16 Ivimey Street, London, E2 6LR
Operated by Anchor Hanover Group
51 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Staff feel supported in a positive culture with innovative programmes and strong safety, but staffing sometimes left them rushed on shifts."
Safety & Risk
9/10
✓
We were assured that the provider was preventing... infections, using PPE effectively, making sure infection outbreaks... effectively prevented or managed... Staff confident... 'We know what to do... feel we are doing well to reduce any infections.'
Staff Culture
8/10
✓
Staff told us they felt supported in their role... wellbeing regularly discussed... Per 2020: 'Everyone works as a team' and 'I like working here... managers value you and give you praise'
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: Enough staff were available... People gave mixed views... registered manager reviewed staffing levels... acted to increase the numbers of staff at night and two additional staff for the day shifts.
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: Staff had continuous training... included dementia awareness... Staff said, 'The training is really good... I have done all of my training and I am up to date.'
Management
7/10
✓
Per 2020 comprehensive inspection: The registered manager provided clear leadership... open door policy for staff... Staff confirmed they were welcomed to speak with the manager and give feedback.
Programmes
8/10
✓
Per 2020 comprehensive inspection: innovative... virtual cycle for reminiscence... dramatherapy, outings... activities champion... minibus to pub, museum, Singing for the Brain... 'People really love using the bike'
Points to consider
Staffing levels meet basic needs but residents said staff were rushed on some shifts, even after adding more staff.
Per 2020 comprehensive inspection: People gave mixed views... 'rushed off their feet at night', 'fine in the daytime but not quite as good in the evenings'... registered manager increased staff at night and added two for day shifts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews