Last updated: 10 February 2026
"Staff receive strong training and feel supported in a committed team, but no registered manager in post and vacancies mean extra hours."
The provider responded robustly following the safeguarding concern and had been transparent... Staff had completed training to help them understand safeguarding... We found no evidence during this inspection that people were at risk of harm from this concern.
Staff felt supported and part of a strong team that was committed to providing high quality care. They valued the support and recognition they received.
Per 2019 comprehensive inspection: There was always enough competent staff on duty. The home had two staff vacancies which had been advertised. Staff told us they worked additional hours to cover sickness and annual leave.
Per 2019 comprehensive inspection: All staff completed a comprehensive induction... Staff told us 'We get specialist training as well'... if they wanted to do any specific training... the provider always supported them... Staff received supervision and an annual appraisal.
At the time of our inspection there was not a registered manager in post. The manager had started the registration process and had previously been the registered manager at this service.
Per 2019 comprehensive inspection: The provider employed two activity co-ordinators who devised a varied activity schedule for people. These included, quizzes, bingo and one to one support.
No permanent manager in post right now, although an experienced one is acting in the role.
At the time of our inspection there was not a registered manager in post. The manager had started the registration process and had previously been the registered manager at this service.
Staffing levels are adequate but vacancies mean staff sometimes work extra hours to cover.
Per 2019 comprehensive inspection: The home had two staff vacancies which had been advertised. Staff told us they worked additional hours to cover sickness and annual leave, this meant people using the service did not have their care and support compromised.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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