Working at Signature-Hopton

Per 2020 comprehensive inspection: Risk management plans were now comprehensive and gave staff clear guidance on how to keep people safe; medicines stored safely with regular audits; staff confident on safeguarding steps.

The provider promoted an open and inclusive culture which sought the views of people, their relatives, community-based health and social care professionals and staff. Staff told us they received all the support they needed from the managers.

The managers told us they had recruited a number of new male support workers in the last 12 months, which the provider had actively sought, so the gender balance of the staff team better reflected that of the people living at the care home.

The managers are very approachable and do listen to what we have to say. Staff told us they received all the support they needed from the managers who were regularly on site at the care home.

People told us they were able to participate in recreational activities they enjoyed. For example, one person said, 'I sometimes join in the exercise classes we have at the home', social activities in the lounge, music, garden relaxing, church services.