Last updated: 10 February 2026
"Staff feel proud in a positive culture with strong safety and support, but basic activities and standard training hold it back."
People had individual risk assessments... Staff knew how to protect people from abuse... The management team carried out regular medicines management audits.
Staff told us they enjoyed working in the home and were proud of it. One staff member said, 'The culture is excellent. All the staff are normally happy.'
There were enough staff to support people in a timely way. Staff told us they were happy with how many of them were on duty.
New staff had to complete induction training in line with Care Certificate. Staff completed training in a range of practice areas, for example falls management, health and safety.
Staff felt supported by the management and competent for their roles. The registered manager ensured staff knew how to report any concerns.
People were overall complimentary around things to do... Staff ask me to come to the activities. They have different things going on. People come in and sing and tap dance. I've just come up from playing scrabble.
Only basic activities like singing, games, and scrabble with no dedicated coordinator or specialist programmes, so the role is mostly routine personal care.
Staff ask me to come to the activities. They have different things going on. People come in and sing and tap dance. I've just come up from playing scrabble.
Only standard training like Care Certificate and basics on falls or dementia, no specialist courses or funded qualifications.
New staff had to complete induction training in line with Care Certificate... Staff completed training in a range of practice areas, for example falls management, health and safety, fluids and nutrition and dementia awareness.
Staffing is adequate and timely but nothing special, with no details on low agency use or long team stability.
There were enough staff to support people in a timely way... As far as I can see, there's enough.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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