Working at Signature at Coombe Hill Manor

People were safeguarded by staff who received training... People received their medicines as prescribed... Electronic risk assessments were undertaken and reviewed regularly... An electronic system was used to ensure all logged events were analysed.

Staff were positive about the service provided and said they felt able to recommend the home to others... 'I do feel supported by the managers and think Coombe Hill Manor is a good place to work.' The December 2021 employee survey reflected scores of over 80% in terms of job satisfaction.

Staff received all the training they required. This included a comprehensive induction programme... regular training that was refreshed periodically... nursing staff completed additional training in pressure sore prevention and management, catheter care... Staff told us, 'The training is very good here and there's lots of it'

Staff told us they felt well supported with one staff member describing the manager as, 'Fantastic and always helpful.' Staff said they felt valued and enjoyed working for the company.

The lead activities coordinator... completed the 'Namaste' activity programme... A Montessori programme for dementia... 'magic table'... dementia friendly sensory room... Lucinda's Museums Online... wide range of fulfilling social activities and events.