Last updated: 9 February 2026
"Outstanding management and strong team culture with good training, although staffing relies on regular agency workers."
Per 2019: thorough safeguarding, risk assessments, safe medicines with Clinical Lead; per 2022: all infection prevention and control measures assured.
Per 2019: 'strong feeling of teamwork'; staff said 'I can't wait to come to work', felt well supported; open inclusive ethos praised by staff and relatives.
Per 2022: 'Regular agency staff were used if cover for any staff absence... service had not... experienced any significant staffing pressures'; per 2019: 'Staffing levels were suitable'.
Per 2019: staff 'complimented the range of training opportunities... equip them with the skills they needed'; regular supervision, SkillBox learning system, medicines competency assessed.
Per 2019 comprehensive inspection: 'Management, both by the provider and at the service, was outstanding as the ethos of the service was forward thinking... seeking innovative ways'; staff said registered manager approachable and listened.
Per 2019: self-help book project by residents to publicise in community; second activity post created; community partnerships for Shabbat meals, school visits, funded holidays.
Staffing is adequate but uses regular agency workers to cover absences.
Regular agency staff were used if cover for any staff absence that occurred.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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