Last updated: 9 February 2026
"Staff feel supported by the manager and enjoy a family-like culture, but basic activities and standard training limit variety."
Safeguarding procedures in place, staff understood them. Risks assessed safely, medicines managed safely with checks and training.
Staff spoke positively: 'I love working here... like a family. There is good teamwork here.' They felt supported by colleagues and management.
There were adequate numbers of staff on the day of the inspection. Staff told us there was enough staff to meet people's needs.
Staff completed an induction programme based on the Care Certificate and mandatory training. They were supported through regular supervision and annual appraisals, with help for NVQ qualification.
Staff enjoyed working at the home and said they received good support from the registered manager. The registered manager worked alongside staff to support people.
People supported with day centres, arts and crafts, music sessions, day trips and community outings.
Only basic activities like arts, crafts, music and outings, no dedicated coordinator or special programmes to make the job more varied.
People were supported to follow their interests and maintain links with the wider community. They independently enjoyed various activities such as going to day centres, arts and crafts, music sessions and day trips.
Staffing is adequate and enough to meet needs, but nothing special like great team stability or very low agency use.
There were adequate numbers of staff on the day of the inspection. The atmosphere was calm... Staffing levels were determined based on people's needs.
Only standard mandatory training and basic induction, plus some NVQ help, no specialist courses or career development programmes.
Staff completed an induction programme based on the Care Certificate. Staff also completed training the provider considered mandatory in areas such as safeguarding, medicines, learning disabilities.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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